Scheduled Maintenance – BT Wholesale WHC 3.0

Scheduled Maintenance Report for Onecom Partners

Completed

The scheduled maintenance has been completed.
Posted Oct 31, 2026 - 06:00 GMT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 30, 2026 - 22:00 GMT

Scheduled

BT Wholesale has advised of emergency maintenance affecting the WHC 3.0 platform.

When: 22:00 Friday 30 October 2026 to 06:00 Saturday 31 October 2026 (UK time)

Impact:

WHC order submissions via Business Zone will be unavailable.
WHC fault submissions via Business Zone will be unavailable.
Business Portal access for feature management will remain available.

Please submit any urgent orders or faults before the maintenance window where possible.

We will provide any further updates should BT Wholesale issue additional communications.

Thank you for your understanding.
Posted Oct 27, 2026 - 10:16 GMT
This scheduled maintenance affected: IP Voice (WHC).